Incidents | MagellanCx Incidents reported on status page for MagellanCx https://status.magellancx.com/ https://d1lppblt9t2x15.cloudfront.net/logos/26572e3e6251f756fc7f43fb6dcbbea9.png Incidents | MagellanCx https://status.magellancx.com/ en Login unavailable — third-party authentication provider outage https://status.magellancx.com/incident/965893 Thu, 16 Jul 2026 10:14:02 -0000 https://status.magellancx.com/incident/965893#86cc9d59171646d7dc94980c40b5ace424ed1728b2c5060d4ce6b21a51f50e0d This incident has been resolved. WorkOS, our third-party authentication provider, has identified the cause, deployed a fix, and error rates have returned to normal. We have confirmed that logging in to app.magellancx.com is working again. All services are fully operational. Thank you for your patience. If you continue to experience any issues logging in, please contact our support team. Login unavailable — third-party authentication provider outage https://status.magellancx.com/incident/965893 Thu, 16 Jul 2026 09:43:44 -0000 https://status.magellancx.com/incident/965893#70e9d39b062b66517b6d8053daf3953ef2c7a8160f09f469bfc866e54e082fd1 We are currently investigating an issue that is preventing users from logging in to app.magellancx.com. This is caused by a major outage at WorkOS, the third-party identity provider we use for authentication. As a result, new logins are currently failing. Our team is actively monitoring the situation and is in contact with the provider. We will provide further updates as more information becomes available. You can follow the provider's status here: https://status.workos.com/